- Netflix-Most of tv box do not support Netflix because of the copyright issues, we pre-install the Netflix(Version 4.7.0,which is specially selected,and we've run a lot of testing and debugging for stable and smooth streaming experience), but it won't work once updated or re-installed.
- Remote cannot navigate on some apps-This is a common problem for most android TV boxes, it is difficult to navigate on some apps via a remote control such as Netflix, as these apps are mainly for having a touch screen Settings for your tablet and phone or mouse. You can connect a mouse or wireless keyboard to control it.
- Picture quality:Now most of the TV boxes (including all TV boxes sold by SUNNZO) support 4K resolution, which is the basic function. Some products support 6K / 8K resolution. Please confirm that if your TV supports 4K / 6K or 8K resolution or not, Meanwhile,if the video you played supports 4K 6K 8K resolution, then the tv box also support 4K or 6K 8K.
- Apps can't be found on Google Play Store— Go to 'apkpure doc com' or download the APP 'APKPure' which can install the APPs you want.
- Please do not hesitate to contact seller if you have any question or concern,we will fix your issue within 24 hours.
Smarter, Faster, Easier to use and more Powerful with latest Android 10.0 OS
In Android Pie 10.0, Artificial intelligence is heavily used to make the OS runs smarter,faster and more powerful.And it will enhance the app performance,provide better image/video quality services,ensure higher security to the end users.
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More powerful,more faster and more stable with Rockchip 3318
- the new Soc Rockchip RK3318 that integrates four ARM Cortex-A53 processors capable of reaching 1.5Ghz and a Mali-450 MP5 GPU that includes native decoding of H.265 and VP9 video up to 4K@60fps resolutions with support for HDR.USB 3.0 supported,audio capacity up to 8 channels of audio input and output.
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A whole new level of visual detail and clarity with 4K resolution
- Coming with mighty decoding, it provides you much more smooth and fluid experience with 4K Ultra HD (2160p) resolution&H.265 supporting.
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Large capacity of 4GB RAM+64GB ROM,for better performance
- Large capacity of 4GB RAM and 64GB ROM,and with powerful Rockchip RK3318 chipset,this tv box is able to run multitask at the same time without system freezing or buffering.Providing you with wonderful home entertainment experience.
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Enjoy the big screen
- Wireless screen mirroring(Miracast/Airplay/DLNA) supported,Enabling you to enjoy playing games and watching films on big screen.
- Mirror screen of a smartphone or tablet PC to another big screen device with built-in Airplay/DLNA/Miracast functions.
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Much faster,more stable in data transmission with USB 3.0
- Its signaling rate is about 10 times faster than the USB 2.0. Generally, this means that you can get to your data ten times faster.
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Over-The-Air upgrade,Easily update to the new features.
- OTA upgrade can be completed directly online in the TV Box by using the Wi-Fi or Ethernet network. There is no need to back up data in upgrade, and you just need to reboot your tv box after the upgrade is completed.
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